What Our Customers Are Saying

Check the Before & After photos of Jim's mahogany wine cellar

I recently decided to expand my wine cellar because I ran out of room in my racking and boxes were accumulating on the floor. I went back to WineRacks.com, as I was happy with their product when I built the cellar a few years ago. I had both timing and technical issues to get the project done quickly before the Thanksgiving holiday dinner we were hosting. WineRacks.com did not disappoint. Their customer service, craftsmen and executive staff all got involved in problem solving and advice to help me get the project done on time. It came out great, and I am thankful for both the quality of their products and their concern for the customer who will use them. I will be a customer for life! Jim - Northville, MI

Alan made great use of an unusual space for his wine cellar

The racks came out beautifully. I was very impressed with your customer service. I have recommended your product to several others. Alan - Portland, OR

Chris assembled and installed his racking himself

Just ordered, built and installed my racks. Super quick to assemble, excellent quality, and beautifully built. I could not be happier! Thanks guys. Chris - Brooklyn, NY

We created custom pieces to suit Dan's cellar

WineRacks.com... What a great find! I found many “Custom Wine Rack” builders on the internet and in Wine Enthusiast Magazine and I called or emailed several to get information on fabricating a custom cellar for me. Some never replied and others were less than professional. I finally settled on the three that seemed to be the most professional. I provided my basic needs and the dimensions of the space that I had to work with to all three. I did in all fairness get responses from all three but that is where the similarities end. Two provided very basic cellar designs with prices and indicated that if I wanted anything further there would be a design fee. Then you have the sales rep from WineRacks.com. What a star. She provided the initial consultation and then did several revisions to get to EXACTLY what I was looking for. Once we had the design I wanted, she provided a very attractive price. I felt very comfortable when it came time to sign on the dotted line and give WineRacks.com a deposit. They delivered the cellar in the timeframe they promised and when I found that I needed a couple of extra pieces of trim and spacing material they sent it promptly at no charge.

A few weeks later I decided that I wanted to add a custom stemware rack. I again enlisted my WineRacks.com sales rep and she whipped up a custom design for me in minutes. I gave her the go ahead and bingo, two weeks later the stemware rack is hanging in my cellar!

If you are looking for quality and professional service WineRacks.com is the place to call. Dan - Stamford, CT